Privacy Policy

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Effective Date: 09/16/2024

Who We Are

Softengine, Inc.
Warner Center Towers,
21800 Oxnard Street, Suite 1060,
Woodland Hills, CA 91367

https://learn.seproduct.com.

Information We Collect

We collect two types of information from visitors to our Website: Personal Information and Non-Personal Information.

Personal Information

  • Name
  • Email address
  • Account details (for registered users)

Non-Personal Information

  • IP address
  • Browser type
  • Device type
  • Pages viewed on the Website

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

Cookies

We use cookies to enhance your experience on the Website. Here are the types of cookies we use:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.
  • If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies, discarded when you close the browser.
  • When you log in, we set cookies to save your login information and display preferences. Login cookies last two days, and screen option cookies last one year. These cookies are removed once you log out.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction if you are logged in to that website.

How We Use Your Information

  • To operate and improve the Website
  • To communicate with you (e.g., responding to inquiries, updates)
  • For personalization (e.g., showing relevant content)
  • For analytics to improve Website performance

Who We Share Your Data With

We do not sell your personal information. However, we may share your data in the following circumstances:

  • With third-party service providers to help operate our Website (e.g., hosting, analytics)
  • If you request a password reset, your IP address will be included in the reset email
  • As required by law, in response to legal processes or government requests

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments. For registered users, we store personal information provided in their profile, which can be edited or deleted anytime, except usernames.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including data you provided. You can also request that we erase any personal data we hold, except data required for administrative, legal, or security purposes.

Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal data is being collected about you
  • The right to request the deletion of your personal data
  • The right to opt out of the sale of your personal data
  • The right to non-discrimination for exercising your CCPA rights

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@softengine.com
Address: Softengine, Inc. Warner Center Towers, 21800 Oxnard Street, Suite 1060, Woodland Hills, CA 91367
Phone: 818.704.7000