With Softengine Web v2403, payment handling becomes truly versatile. The integration of Stripe, Cardknox and eBizCharge payment gateways means we’re giving you the flexibility to manage payments in the way that best suits your business. Supporting customer preferences fosters stronger connections, enabling your business to move forward confidently. Alternatively, if you already have a specific payment gateway preference, Softengine’s open-source Payment Processing engine enables seamless integration, aligning with your workflows and operational needs without disruption.

Our goal with every update is to make payment management straightforward and secure. With an organized accounting menu featuring options like “Make a Payment,” “View Payments,” and “View Statement,” your team has quick access to all necessary payment tools. The clear layout allows users to view outstanding invoices, review previous payments, and manage statements effortlessly. Our intuitive setup guarantees that managing transactions feels intuitive, letting your team focus on supporting your customers without getting bogged down in payment logistics.

Softengine Web v2403 introduces the AI Engine, transforming how businesses build and use custom workflows while bridging the gap between developers and non-developers. By empowering non-developers with intuitive tools and providing developers with powerful extensibility, the AI Engine delivers unmatched flexibility. The low-code interface allows users to build custom pages quickly using chatbot-style prompts, while developers can extend functionality through the Java-based backend.

From updating customer records to managing user-defined fields, customization is now accessible to all skill levels, empowering businesses to refine customer interactions, promote collaboration and deliver exceptional service all without relying on extensive development resources. Whether it’s creating pages to upsell products, cross-sell services, or generate customer dashboards that update SAP Business One in real time, the possibilities are endless. Our services team can help you transform your traditional workflows into AI-powered processes, ensuring these possibilities become a reality for your business.

AI-Powered Workflows

Built on Gemini AI: AI functionality extends directly into B2B and Employee Portals, supporting customer-facing and internal workflows with advanced automation.

Customer Insights: Create tools for conversation summaries, sentiment analysis and trend insights, enabling teams to make data-driven decisions and enhance customer engagement.

Chatbots in Action: AI-powered chatbots can simplify complex processes, such as placing orders, providing product recommendations, and identifying upsell or cross-sell opportunities. These workflows reduce manual effort while delivering personalized, efficient service.

Managing logistics for multi-item orders is a constant challenge but also an opportunity to reduce costs and boost efficiency. Real-time insights into weight, volume and pallet size empower you to make informed decisions, optimize pallet usage and control shipping expenses. The feature enhances accuracy while ensuring cost-effective deliveries, turning logistics into a competitive edge. By supporting optimized shipments, this tool reduces costs and improves overall accuracy.

The latest UDF update in Softengine Web’s Production Room delivers added flexibility for batch data entry, allowing admins to configure User-Defined Fields (UDFs) directly in SAP Business One. Admins can now define required fields to capture precise batch details, record additional traceability information, reduce manual input and reinforce accurate data collection.

Batch scanning integrates seamlessly into workflows, from assigning materials to organizing items for packaging or distribution. Accurate batch matching from the start reduces waste and keeps processes efficient in high-volume environments.

In Softengine Web v2403, hardware connectivity has been reimagined to meet every day, practical warehouse demands. By integrating Amazon SQS (Simple Queue Service) into Softengine’s Network Service, your Employee Portal can now connect seamlessly to hardware devices like scales. Scales can send weight data directly through your network, eliminating manual interventions and maintaining the accuracy needed for production workflows. Designed to handle high-demand environments, it guarantees hassle-free hardware integration with Softengine Web, facilitating the free flow of data, so your team can stay focused on meaningful work without interruptions.

Inaccurate or inconsistent labeling can disrupt workflows, delay shipments and damage customer trust. The updates in Softengine Web v2403 tackle these challenges by making label management faster, more precise and easier to troubleshoot. By reducing configuration time and improving accuracy, these enhancements empower teams to maintain productivity and deliver consistent, high-quality results even in high-demand environments.